Documents
Terms of Service
Last updated: June 1, 2026. These Terms describe the rules for using the Bal Agency website and the electronic services available on the site.
1. General Provisions
These Terms of Service set out the rules for using the website bal-agency.com, the contact form, and the AI chat.
Bal Agency is a brand operated by LAB57 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. The website is operated by LAB57 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, a limited liability company (sp. z o.o.), KRS 0001111815, NIP 7963028728, REGON 528945370, share capital PLN 10,000, entered into the register on June 21, 2024.
Registered office per registry data: Wrocławska 11, 26-600 Radom, Poland. Current contact/correspondence address: 954 del Norte St, Houston, TX 77018, United States. Contact: camilo@bal-agency.com, +1 346 451 8775.
2. Types of Electronic Services
The website provides informational content about Bal Agency's services, a contact form, a blog, an AI chat, and the option to send a transcript of the conversation to an email address provided by the user.
Use of the website is voluntary and does not require creating an account.
3. Technical Requirements
To use the website you need a device with internet access, a current web browser, and JavaScript enabled. Some features, such as remembering your cookie consent, rely on the browser's localStorage.
4. Contact Form
The contact form is used to send an inquiry about Bal Agency's services. The user should provide accurate information and lawful content.
Submitting the form does not constitute the conclusion of a service contract. The details of any engagement are agreed individually in further communication.
5. AI Chat
The AI chat is supplementary and informational in nature. Its responses do not constitute a binding offer, legal or financial advice, or a technical guarantee of results.
Do not enter into the chat any sensitive data, passwords, trade secrets, or information you do not wish to share with the technology providers used to operate the chat.
6. Prohibited Content
It is prohibited to provide content that is unlawful, infringes the rights of others, contains malware or spam, attempts to circumvent security measures, or disrupts the operation of the website.
7. Complaints and Contact
Comments regarding the operation of the website, the form, or the chat can be sent to camilo@bal-agency.com. We will respond within a reasonable time, usually within 14 business days.
8. Privacy
The rules for processing personal data and cookies are described in separate documents.
9. Changes to the Terms
These Terms may be updated as the website develops or its tools change. The current version is always available at /terms.